name field data not coming through with stripe form submission

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    mtigue
    Asked on May 26, 2014 at 07:25 AM

    Hello:

    When I use a Stripe form, I don't receive the name information that is submitted with the stripe form. I understand the credit card details can't come through but I really need the name to come through so I can see who made the purchase or donation?

    Thanks so much.

  • Profile Image
    NeilVicente
    Answered on May 26, 2014 at 09:19 AM

    I have submitted a request ticket to enable passing of credit card name to JotForm submission details.

    We will let you know once it becomes implemented.

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    NeilVicente
    Answered on May 27, 2014 at 04:03 AM

    Hi,

    Payer information is now recorded together with the submission data.

    Cheers!

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    mtigue
    Answered on May 29, 2014 at 09:35 AM

    Excellent...I see the payer name coming through with the email but I'm not seeing it in the excel report file.

    And, can the first name/last name please be their own columns in the excel report so that the report can be ordered based on name.

    Thanks so much.

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    NeilVicente
    Answered on May 30, 2014 at 12:03 PM

    Hello,

    Payer info is now included in the excel report file. However, we cannot separate first and last names because most people want them on the same column. Furthermore, we find it unnecessary to separate these data especially when you consider that Excel has built in functions and formulas for separating text in a column.

    Cheers!