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  • Profile Image

    I got a notice saying payment failed. I have two accounts and am not sure which one this is.

    Asked by Yourprogrampartner on May 27, 2014 at 08:03 AM

    Please let me know how I can Log in and look at bank info.

     

     

    This is what I got..

     

    Dear Dennis McKinney, 

    Unfortunately, we were not able to process your payment for the following reason: 

    Recurring charge: Recurring charge: Monthly Economy Subscription 

    Amount:               19.95 (inclusive of all applicable taxes, VAT, etc.) 

    Reason:               

    Authorization has failed for this transaction. Please try again or contact your bank for assistance 

  • Profile Image

    Answered by jedcadorna on May 27, 2014 at 08:57 AM

    Hello,

    This failed notification is for your "Yourprogrampartner" account. It failed to charge your card and need to contact your bank about this.

    Please let us know if you still need help.