What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Rules: I can't select the choice

    Asked by ibcbusinesscenter on May 28, 2014 at 06:28 AM

    Hi,

    Excuse me for my poor english.

    My problem is for RULES CONDITIONS:

    - If "Your requests" field "Is Equal to" "my list"

    I want to select the choice "4. Invest" in this case.

    I can't select my choice in the list, it' always on the first choice of my list.

    Attached the screenshot.

    Thank you for your help.

    B.GUYON 

    Page URL:
    http://www.ibc-businesscenter.com/contact-us.htm

    Screenshot
  • Profile Image
    JotForm Support

    Answered by abajan on May 28, 2014 at 07:00 AM

    Hi,

    Unfortunately, I have been unable to replicate this issue in a clone of your form. Would it be okay if I went into your form and changed the selection there?

  • Profile Image

    Answered by ibcbusinesscenter on May 28, 2014 at 07:17 AM

    Hi,

    Thank you for your quick answer.

    Sure it's ok, you can go into our form to change the selection.

    Best Regards

  • Profile Image

    Answered by ibcbusinesscenter on May 28, 2014 at 07:48 AM

    Hi,

    I think I didn't understood well your question.

    Did it mean that you want to enter into our form admin and try to resolve the problem?

    It's ok, you are allowed to enter in our form builder.

  • Profile Image

    Answered by ibcbusinesscenter on May 28, 2014 at 09:02 AM

    Hi,

    I tried to change rules with FireFox and it' ok now.

    I don't know why it didn't work with IE.

    Sorry and thank you very much.

    Best Regards.