What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto Responders: How to know which email is in the bounce list?

    Asked by capetechtress on May 29, 2014 at 12:48 AM
    I need this feature as well and pay for your services. It has been three years since the original submission. Any plans to add this yet?? We have over a hundred submissions a month and don't have a way of telling which one is bounced. Please help!
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    Answered by EliezerN on May 29, 2014 at 12:53 AM

    Please note that our dev team has implemented a feature that allows you to check whether an email address is in the bounce list or not and at the same time allows you to remove the email from the bounce list. You can find it on the Settings section of My Account page of your account. Here is the guide to know where to find it and how to use it: How to remove your email address from the bounce list 

    Please inform us if this fits your needs or if you need further assistance with this request.

    Thanks