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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Capturing Credit Card Numbers

    Asked by marketcolors on May 29, 2014 at 03:13 PM

    Hi there,

    Is it secure to have my visitors enter in their credit card information? We need to gather this info in case the individual does not return sample merchandise to us.


    Let me know. Thanks so much!

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    Answered by BryanPaulo on May 29, 2014 at 04:33 PM

    Thank you for contacting us.

    We would like to remind you that collecting Credit Card information is a violation of our terms of use. We have various options as a payment gateway you can choose from that is secured. You can find these payment gateway under the Payment Tools on the left side of the form builder.

    Let us know if this answers your question.