What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My recipents are recieving blank forms?

    Asked by jxdavis on May 29, 2014 at 07:30 PM

    I have the sent the form from the website and an app I created however this all thats being recieved.

    From: JotForm [mailto:noreply@jotform.com]
    Sent: Thursday, May 29, 2014 3:52 PM
    To: Public Safety Dispatchers
    Subject: Suspicious Activity Report

    Suspicious Activity Report

    Metro Department of Public Safety

     

     

     

    Your Message

     

    Page URL:
    http://theapp.mobi/metrodpsincidentreport0

    blank forms JotForm style size message
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 30, 2014 at 01:13 AM

    Hi,

    The field tag that is supposed to be replaced with the actual data entered by the user when the notification is sent to email is not on your form notification. You must add it there so it will appear on email.

    Here's hoe:

    Thanks!

  • Profile Image

    Answered by jxdavis on May 30, 2014 at 02:05 PM

    This worked for this form. However on my incident report form the email address is not working I have set up any suggestions?

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 30, 2014 at 03:06 PM

    Hi,

    Did you follow the same steps and check if your field tags are correct?

    I think the easiest way to resolve this is to recreate your existing form notification so the tags are re-generated with the correct one. Just delete your existing form notification and create a new one.

    Thanks!