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Paid premium but does not reflect in my account.Asked by Maru-san on May 30, 2014 at 05:38 PM
Boa tarde, Eu fiz o upgrad á mais ou menos uma semana, e ainda recebo mensagens de que ele ainda nao foi feito. Recebi confirmação de pagamento do jotform mas foi só cobrado, o upgrade não foi feito.
JotForm Not upgraded Paid for premium
We apologize for the inconvenience.
When I checked your reference number in the confirmation the username was "underfined" maybe you were not logged in when you made a payment. I corrected this from our end you should now see your account in Premium plan.
If you need further help please let us know.
Ol N recebemos sua mensagem e em breve vocserrespondido!
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