What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I purchase a subscription for one month only?

    Asked by sonysworld on June 02, 2014 at 08:57 AM

    Hello,

    I do not use JotForm on a regular basis.

    However when i do use it, i would often exceed 100 submissions for that month.

    So my question is if i can pay only for the month that i require ?

     

    Please Advice.

    Thanks,

    Sony.

  • Profile Image

    Answered by EliezerN on June 02, 2014 at 11:14 AM

    Hi,

    The answer for your question is Yes. Since our subscriptions are recurring subscription, the correct procedure to follow is the next one:

    1. Upgrade your account from the Upgrade/Billing section of your account while being logged in and by subscribing to a paid plan. Here is the link of the Upgrade/Billing section: http://www.jotform.com/myaccount/billing

    2. Once you have purchased the subscription you need to contact us so that we can cancel your subscription and avoid future charges.

    Cancelling your subscription means that you will not be charged again, but your account will remain in paid status until the date you paid for expires.

    That way you will be charged just for the month you need.

    Please inform us if you need further assistance with this query.

    Thanks