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Cannot clone form from my accountAsked by HelloNingbo on June 02, 2014 at 12:14 PM
I just tried today cloning my "Contact us" form.
I selected the form and clicked on "More" on the right side of screen, then clicked on "Clone form"
I do see a kind of small round clock at the bottom right of my page saying "working" but finally nothing happens.
I tried several times but no new form is created.
Can you please tell me if I did anything wrong (?)
THANK YOU VERY MUCH for your kind help!
The process you described is correct. I inspected the account and the form, and it seems there is some difficulty with that specific form. I kindly ask you to try the cloning from a url process instead.
This is your form's url: http://www.jotform.com/form/12250705176
From my tests this process solves this situation.
Please get back to us if further support is needed.
I did not know we could clone from a url...
That worked great and is so easy. Problem is now solved :-)
THANK YOU for your great help!!!
On behalf of my colleague, you are welcome.
I am glad to know that your problem is solved.
Do get back to us if you have any questions.