Cannot clone form from my account

Dear Sir,

I just tried today cloning my "Contact us" form.

I selected the form and clicked on "More" on the right side of screen, then clicked on "Clone form"

I do see a kind of small round clock at the bottom right of my page saying "working" but finally nothing happens.

I tried several times but no new form is created.

Can you please tell me if I did anything wrong (?)

THANK YOU VERY MUCH for your kind help!

Patrick

Hello Patrick 

The process you described is correct. I inspected the account and the form, and it seems there is some difficulty with that specific form. I kindly ask you to try the cloning from a url process instead.

This is your form's url: http://www.jotform.com/form/12250705176

From my tests this process solves this situation.

Please get back to us if further support is needed.

Hello Carina!

I did not know we could clone from a url...

That worked great and is so easy. Problem is now solved :-)

THANK YOU for your great help!!!

Patrick

Hello Patrick,

On behalf of my colleague, you are welcome.

I am glad to know that your problem is solved.

Do get back to us if you have any questions.

Thank you!