What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to configure reply-to email on form email alerts

    Asked by swagpaper on June 03, 2014 at 01:25 PM

    My emails are finally being forwarded to my email address however, when I go to reply it is not going to the sender but rather going back to my own email address???

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    JotForm Support

    Answered by Mike_T on June 03, 2014 at 02:31 PM

    This is caused by Email Notification settings. In order to fix this, please open your Email Notification and set a 'Reply-to Email' to your form Email field.

    Please feel free to contact us if you need any further assistance.