How to configure reply-to email on form email alerts

  • swagpaper
    Asked on June 3, 2014 at 1:25 PM

    My emails are finally being forwarded to my email address however, when I go to reply it is not going to the sender but rather going back to my own email address???

  • Mike_T Jotform Support
    Replied on June 3, 2014 at 2:31 PM

    This is caused by Email Notification settings. In order to fix this, please open your Email Notification and set a 'Reply-to Email' to your form Email field.

    How to configure reply to email on form email alerts Image 1 Screenshot 20

    Please feel free to contact us if you need any further assistance.