Not receiving submission notification email

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    artsjoco
    Asked on June 03, 2014 at 03:38 PM
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    Jim_Rank
    Answered on June 03, 2014 at 04:40 PM

    Hi Artsjoco,

    Accept my apologies for the inconvenience caused to you. I have checked your account and your email notifications setup too.I have got that you didn't setup noreply@jotform.com as your sender email.I believe that's making troubles for email notifications setup.

    Please see the picture below-


    So,kindly set Email sender email to noreply@jotform.com and check whether it works fine.

    You may check this link to know more details about email notifications setup-

    Please confirm us if the problem is solved.

    Thanks !