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When I receive email notifications, they come from JotForm instead of the applicant's name like before.Asked by WetNoseInc on June 04, 2014 at 03:05 PM
I used to get email notifications when someone filled out an application and the sender's address was the applicant's name. Now, the sender says JotForm with the subject: Notification 1. I have to open every email to see who the applicant is. How did this change and how can I change it back?
JotForm email notifications name email
JotForm Support Manager
I just made some tests and I can get the name as the sender name in the submission.
Probably the email client you are using is taking "firstname.lastname@example.org" and showing it "JotForm" .
There is a workaround to still get the notifications with the Submitter Name and email address, please check this guide in order to find out more details.