What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving booking form

    Asked by Brzpht08 on June 07, 2014 at 11:23 AM

    Hello Jotform

    It seems website inquiries from my Booking Form are not coming to my email address. Is there something set wrong in my form settings?

    Thanks,

    Dan

    Page URL:
    http://www.breezephoto.com/pages/portrait-request-form

    booking form JotForm style size
  • Profile Image
    JotForm Support

    Answered by BDAVID on June 07, 2014 at 12:55 PM

    I just did a submission test from your webpage, and  our records shows good delivery of the notification:

    /var/log/jotform/email.workers.log:[07/Jun/2014:12:52:40 -0400] AmazonSES :: Sent email to dan@breezephoto.com - MessageID:00000146773f0f60-17a79d34-d3ba-4951-bea7-39cabe0fc3c5-000000/22b786a3-ee64-11e3-b9ff-cdd0280925e7
    Please check on your spam folder, you may white-list our domain names if the issue persists. (We use Amazon SES method for "noreply@jotform.com" sender.)

    ·        jotform.com
    ·        email.amazonses.com
    ·        amazonses.com
    ·        jotform.co
    ·        secure.jotform.co
    ·        s3.amazonaws.com  
    ·        static-interlogyllc.netdna-ssl.com