Transparency is being ignored when viewed in IE8 and IE9

  • simcorpdk
    Asked on June 11, 2014 at 9:11 AM

    Hi, you supplied me with som code to make a custom button. Thank you for that!

    However on Internet Explorer there semes to be an error on the button. It looks strange. Will you be able to help me out with that?

    Thanks alot.

    Jotform Thread 390396 Screenshot
  • jedcadorna
    Replied on June 11, 2014 at 11:01 AM

    Hello,

    I tried applying CSS and changing the properties but that doesn't change the display. This only shows in IE8 and IE9. What browser are you currently using when you experience this? 

    I will make some more test then get back to you once I found a resolution for this. Thank you for your patience.

  • jedcadorna
    Replied on June 11, 2014 at 11:57 AM

    Transparency is not honored when viewed in IE 8 and IE 9 that is why your CSS does not work for this. It just simply ignore the css command for background: transparent !important;

    The transparency applies when viewed in chrome. You can see the word "Next" and the box is transparent.

    Sample: 

    Transparency is being ignored when viewed in IE8 and IE9 Image 1 Screenshot 30

    This is how transparency is being ignored when viewed on IE8 and IE9. You can see that next button is now filled with gray.

    Sample:

    Transparency is being ignored when viewed in IE8 and IE9 Image 2 Screenshot 41

    Let me forward this to our level 2 and see what they can do about this issue with IE8 and IE9. We'll notify you in this thread for updates. In the mean time we can't really do anything of how it was when viewed in IE8 and IE9 so adding button image will be different in IE.

  • Elton Support Team Lead
    Replied on June 12, 2014 at 2:33 AM

    @simcorpdk

    I have fixed the transparency of your page break buttons. I added CSS for IE browser support. Kindly check your form now. If the white button still appears, please clear your IE browser's cache.

    Some of your CSS codes are repeated twice so I did a little clean up too. Kindly review if they are all still correct specially the back button since it has multiple property declared which I have corrected.

    Get back to us should you need further help. 

    Regards!

  • simcorpdk
    Replied on June 12, 2014 at 2:40 AM

    Thanks alot. I will check it.

    You guys are great!

  • simcorpdk
    Replied on June 12, 2014 at 3:47 AM

    Hi again,

    Could you please help me out with doing the same trick on my submit button here http://www.jotformeu.com//?formID=41562406101340

    Thanks alot.

     

    Jonas

  • jonathan
    Replied on June 12, 2014 at 9:33 AM

    Hi Jonas,

    I made adjustment in the injected CSS code on your form http://www.jotformeu.com/form/41562406101340  to fix the submit button issue.

    I modified the submit button CSS code to this

    .form-submit-button{font-size:0px;padding:44px 37px 62px 35px;background-image:url('https://www.jotform.com/uploads/simcorpdk/form_files/finish.png');

    background-repeat: no-repeat;

    width: 141px;

    height: 114px;

     

    }

    I added the height/width dimensions for the submit button.
    It now appear like this
    Transparency is being ignored when viewed in IE8 and IE9 Image 1 Screenshot 20
    Please check if the form submit button is now as needed.
    Inform us if you need further assistance.
    Thanks!
  • simcorpdk
    Replied on June 12, 2014 at 12:01 PM

    Thanks, i apriciate it.

    But theres a border/stroke/shadow around the button. How can i remove please?

     

    Thanks. Jonas

  • NeilVicente
    Replied on June 12, 2014 at 1:10 PM

    Jonas,

    I can't see any borders on your buttons under IE, Safari, Chrome or Firefox. Can you please confirm that the issue has been resolved on your end, too?

  • simcorpdk
    Replied on June 12, 2014 at 2:32 PM

    Hi,

    Sorry, its the submit button. Just press "No" on page 2 Do you have a second back office product and you will get to the submit button.

     

    Thanks.

  • Elton Support Team Lead
    Replied on June 12, 2014 at 3:39 PM

    @simcorpdk

    Fixed now. Kindly check.

    Instead of using CSS on the image, I have placed it as Button Image on the button properties instead.

    Transparency is being ignored when viewed in IE8 and IE9 Image 1 Screenshot 20

    And then added the following CSS.

    .form-submit-button{

    box-shadow: none !important;

    filter: none  !important;

    outline:none;

     

    }

    Should you need anything else, contact us again.

    Thanks!

     

  • simcorpdk
    Replied on June 12, 2014 at 3:41 PM

    Brilliant. Thanks!