HELP! The submissions on my form are not appearing in the submission area!

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    eileenjst
    Asked on June 13, 2014 at 08:42 AM

    Help!  I cannot see my submissions in the submission area!  It is blank/white! 

     

    Some of my fields are also not displaying in my notification email, some are.

     

    I've tried 2 of my forms, and both are blank in the submission area -- although if I download them, all the info is there.

     

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    eileenjst
    Answered on June 13, 2014 at 09:07 AM

    I fixed this!  I had just re-booted my computer several times, and for some reason every time I did, firebug came up, working in the background.  I deleted firebug from my computer, and now my submissions are showing.

     

    Also, my error on the email notification not showing. My email gave me a .... and I didn't open that to see the rest.

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    eileenjst
    Answered on June 13, 2014 at 09:29 AM
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    david
    Answered on June 13, 2014 at 12:17 PM

    Hi,

    We are currently having a system wide problem with viewing submissions. Our engineering team is currently working it and should have it resolved shortly.  Thank you for you patience.

    Thank you for using Jotform!