What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    HELP! The submissions on my form are not appearing in the submission area!

    Asked by eileenjst on June 13, 2014 at 08:42 AM

    Help!  I cannot see my submissions in the submission area!  It is blank/white! 


    Some of my fields are also not displaying in my notification email, some are.


    I've tried 2 of my forms, and both are blank in the submission area -- although if I download them, all the info is there.


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    Answered by eileenjst on June 13, 2014 at 09:07 AM

    I fixed this!  I had just re-booted my computer several times, and for some reason every time I did, firebug came up, working in the background.  I deleted firebug from my computer, and now my submissions are showing.


    Also, my error on the email notification not showing. My email gave me a .... and I didn't open that to see the rest.

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    Answered by eileenjst on June 13, 2014 at 09:29 AM
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    JotForm Support

    Answered by david on June 13, 2014 at 12:17 PM


    We are currently having a system wide problem with viewing submissions. Our engineering team is currently working it and should have it resolved shortly.  Thank you for you patience.

    Thank you for using Jotform!