What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Urgent Form Issue

    Asked by troyl on June 14, 2014 at 09:25 AM


    Hi Folks,


    We have had two issues with our form that is not allowing it to be used.


    1. The captcha was the first issue as it would not load each time, so we hadto remove it.


    2. Now when the user hits the Submit button, it get's stuck and does not process


    regards, Troy Langman

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    JotForm Support

    Answered by NeilVicente on June 14, 2014 at 03:14 PM

    The standalone form works here on my end, so I want to know if your form is embedded on a webpage.

    If so, can you please tell us the URL of the said webpage?