What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Take Photo Widget

    Asked by insul8r on June 16, 2014 at 08:22 PM


    Unfortuantely our take photo widget has stopped working on all smartphones. Was working fine for a long time.

    Now it won't allow you to take a photo just sits at "Allow to use your camera using button Above"


    Have tried re-adding and deleting but no results 


    Can you assist.

    Page URL:

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    JotForm Support

    Answered by EltonCris on June 16, 2014 at 10:04 PM


    Thanks for reporting.

    So far I can't reproduced the problem on my side.


    I also tried cloning your form and it is working normally just fine.


    Would you mind adding this widget again to your form? If it doesn't help, please clone your form instead.

    Let us know how this goes. Thanks!