Can I Change the Username

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    Asked on June 18, 2014 at 09:59 PM

    would like to change user name to organization name

    or can I transfer forms to a new account

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    Answered on June 18, 2014 at 11:25 PM

    Unfortunately the system would not allow us to change the name of this account unless it is set back to free and you perform re-upgrade once the changes are done. On the other hand, if you create a new account, we can move your forms to that account. 

    Do let us know if you need further assistance. Thank you.