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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Captcha loading on mobile emulator

    Asked by karthikponmudi on June 19, 2014 at 05:35 AM

    Hi ,

           I am using joforms for creating some forms and i have a android client within which i have a webview to show the form for the users to fill the information but after submitting i am getting a captcha that is not loading and it keeps on holding my submission i tried with the pc browser and it works fine . Can anyone please help me with this

     

    --

    Karthik

     

    Screenshot
    Android captcha
  • Profile Image
    JotForm Support

    Answered by jonathan on June 19, 2014 at 11:12 AM

    Hi Karthik

    Can you please share to us the URL of the website where we can test the form in used.

    We can do further test once we know this information.

    Thanks.

  • Profile Image

    Answered by karthikponmudi on June 19, 2014 at 11:08 PM

    Hi jonathan ,

                       I am currently testing the form in my local server anyway this is the URL http://form.jotform.me/form/41571664315454 to my forms and its a simple form please help me in solving this captcha problem i am having a webpage where i have embeded the form using iframe and i am rendering my local server web page to my android browser my ultimate aim is to pass the datas through my server from my android device so please help me in resolving this.

     

    --

    Thanks in advance.

    Karthik

     

     

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    JotForm Support

    Answered by TitusN on June 20, 2014 at 10:17 AM

    Hello Karthik, 

    What emulator are you using to test the form on a mobile device? 

    I notice you are testing the form on a 7" tab.

    Our emulator does not show such a behavior. 

    We would like to reproduce the issue as much as possible to get the exact cause. 

    Looking forward to your response. 

  • Profile Image

    Answered by karthikponmudi on June 20, 2014 at 11:00 PM

    Hi all ,

     

              Solved the issue the problem was due to javascript being disabled on the android browsers by default. Enabling it through code solved the issue now i can submit the form successfully

    Thanks all for your support

    Love you JotForms you made my work go easy..

     

    --

    Karthik

     

  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 21, 2014 at 05:10 AM

    Hello Karthik,

    I am glad to know that your issue is now solved.

    Do get back to us if you have any questions.

    Thank you!