What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Email responses...where do they go?

    Asked by LaurieDool on June 20, 2014 at 03:59 PM



    Silly question I'm sure. But we're new to the world of forms. Once you set up your email to go to various lists, where do the replies go and can you put them into a spreadsheet, such as excel? We're trying to quickly figure out how to send out the opt in  email to comply with the Canadian Anti-Spam legislation.


    I'm sure there's a spot to read up on it on your website, but I haven't found it yet.


    Any assistance you can give will be greatly appreciated.



    Laurie Dool

    Rideau Valley Conservation Authority


    613-692-3571 ext. 1139


    PS have a great weekend!

  • Profile Image
    JotForm Support

    Answered by EltonCris on June 20, 2014 at 04:23 PM

    Hi Laurie,

    Submissions will be sent to the email address you added as recipients on your form notifications. Here's how to find out. Finding-out-E-mail-Address-used-for-submission-notifications.

    You can also access form submissions within your Jotform account. Just select a form in your my forms page then click the submissions button above it.


    We have captcha tool under quick tools, this will help deter bots and spams.

    However, if you want confirmed opt-in type of email for verification purposes, you can use this verifier app so you can decide whether to approve or decline submissions. http://apps.jotform.com/app/submission_verifier

    Hope this helps!