Error on Credit Card Test Intergration

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    Asked on June 22, 2014 at 06:08 PM

    I using JotForm's credit card form and then added the phone number and email address to it.  I am using and have set up an account.  When I go to the Payment Wizard: Account Information I entered the API Login and Current Transaction Key and then hit Test Integration button.

    I get the following:

    Message From JotForms

    ! (TestMode) Phone is required

    It will let me continue but how can I fix this issue?

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    Answered on June 22, 2014 at 07:10 PM


    To solve this problem:

    1. Login to the Merchant Interface ( )
    2. Click on Settings and Profile -> Payment Form -> Form Fields
    3. Uncheck the Required box for all Phone fields

    Hope this helps.

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    Answered on June 22, 2014 at 07:22 PM

    That was the problem.  I knew it was there but could not find it.