Repeat Submissions

  • crystails
    Asked on June 24, 2014 at 10:45 AM

    I had the same submission come in 6 times - is this caused from the applicant hitting the submit button repeatedly?

    BTW - LOVE  the site - telling everybody about it!

     

    Jotform Thread 395373 Screenshot
  • David JotForm Support Manager
    Replied on June 24, 2014 at 12:00 PM

    Probably the user was hitting the submit button repeatedly, to avoid this I would recommend you to set unique submission on your form  to prevent multiple submissions.

    1. While in the form builder, find and click  "Setup & Embed" tab the "Preferences" button from the toolbar

    Repeat Submissions Image 1 Screenshot 30

    2. In the preferences window, click "Form Limits" tab and Select the "Unique Submission" option you prefer

    Repeat Submissions Image 2 Screenshot 41

    3. Click "Close Settings" button and save the form changes by clicking the "Save" button from the form builder.

    There is a difference between strict and loose check.

    Loose Check controls the cookie.

    Strict Check also controls the IP address.

    If you select Strict Check, people in the same network (in the same school, college,university, institution ) will not be able to make submissions, as the IP address for the network would be the same. If you are considering the target audience as students in the same school, Loose Check should be chosen.