What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit.Jotform a referral source in analytics

    Asked by grantmgarcia on June 24, 2014 at 02:51 PM

    In reviewing our Google analytics, we are seeing submit.jotform as a referral source in analytics. What would be causing analytics to track jotform as a referral source?

    Page URL:
    http://heathconstruction.com/119

    Screenshot
    JotForm source analytics
  • Profile Image
    JotForm Support

    Answered by KadeJM on June 24, 2014 at 03:59 PM

    From what I can see it is picking up the form submission as part of your referrals in your We actually had a similar issue to this. If you are using the newer version of analytics you can just add this as an exclusion and it will hide that from your listing.

  • Profile Image

    Answered by Mrkay on June 25, 2014 at 04:52 AM

    We are experiencing the same issue since we have added the jotform onto the site via direct code.

    All google goals are now showing as a Referal from jotform.

    i am unable to see whether these leads have come from organic, Adwords, social media etc.

    How do I rectify this issue?

    we are unable to embed the jotform as we have integrated a postcode search function into the form which means the form must be directly coded onto the site.

    please visit http://greatgrass.co

    Thanks