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    On June 23rd, I upgraded our account to Premium. When I just logged into our account it still has our acount as "Free" not premium.

    Asked by NYS_EFC on June 24, 2014 at 03:40 PM

    When will our account be upgraded?  Account name = NYS_EFC.

    Screenshot
    upgraded I upgraded name
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    JotForm Support

    Answered by david on June 24, 2014 at 03:42 PM

    Hi,

    I believe I addressed your issue in this thread here:

    http://www.jotform.com/answers/395525-This-account-is-still-showing-up-as-FREE-eventhough-we-upgraded#1

    Please let us know if you are still not showing as upgraded on your end and we will be happy to look into it further.

    Thank you for using Jotform!