What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    trying to restore a form I deleted to retrieve a doc file he attached which i hadn't noticed until I printed form and deleted and it is not working.

    Asked by jns on June 25, 2014 at 05:39 PM
  • Profile Image
    JotForm Support

    Answered by jonathan on June 25, 2014 at 06:23 PM

    Hi,

    Is this the form http://www.jotform.com/2912123196 in question?

    I check your account, and I think that you have already restored the  deleted form because the Trash folder in your My Forms page was already empty

    I also noted that your form does not have any submission data.

    Unfortunately, if you have deleted submission data, there is no way to restore them anymore.

    Please confirm which form and submissions we should check if those I mentioned were not the one.

    Thanks.