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  • Profile Image

    Problems with deactivated forms for uses SSL (not yet resolved)

    Asked by Webwilliam on June 26, 2014 at 11:17 AM

    Hello! 

    Would like to report a problem with my account JotForm. What happens is that all forms created for my 3 sites in different fields have been disabled due to a problem I've been trying to solve and I can not. 

     

    I use JotForm forms of three months, when suddenly all went off, according to the control panel I used JotForm 11 of 10 submissions SSL. 

     

    How can I use SSL submissions are not use in my forms. 

     

    <script type="text/javascript" src="//pedidos.helprioreciclagem.com.br/jsform/41255120963651"> </ script> 

     

    * I use the address: http://pedidos.helprioreciclagem.com.br according to an earlier statement DNS configuration: 

     

    pedidos.helprioreciclagem.com.br | CNAME | custom.jotform2.com 

     

    Ie always worked well. Priciso solution to this problem. 

     

    Thank you, 

     

      William

    Page URL:
    http://www.helprioreciclagem.com.br/pedido-de-ca%C3%A7amba.html

    Screenshot
    resolved deactivated My Forms Submissions JotForm problem
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 26, 2014 at 12:08 PM

    Hello William,

    I have already responded to you on the following thread:  http://www.jotform.com/answers/131775-Secure-SSL-Submissions-vs-Submissions?entrymessage=10732640770

    Thank you!