What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problems with deactivated forms for uses SSL (not yet resolved)

    Asked by Webwilliam on June 26, 2014 at 11:17 AM


    Would like to report a problem with my account JotForm. What happens is that all forms created for my 3 sites in different fields have been disabled due to a problem I've been trying to solve and I can not. 


    I use JotForm forms of three months, when suddenly all went off, according to the control panel I used JotForm 11 of 10 submissions SSL. 


    How can I use SSL submissions are not use in my forms. 


    <script type="text/javascript" src="//pedidos.helprioreciclagem.com.br/jsform/41255120963651"> </ script> 


    * I use the address: http://pedidos.helprioreciclagem.com.br according to an earlier statement DNS configuration: 


    pedidos.helprioreciclagem.com.br | CNAME | custom.jotform2.com 


    Ie always worked well. Priciso solution to this problem. 


    Thank you, 



    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 26, 2014 at 12:08 PM

    Hello William,

    I have already responded to you on the following thread:  http://www.jotform.com/answers/131775-Secure-SSL-Submissions-vs-Submissions?entrymessage=10732640770

    Thank you!