What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    cant login the account

    Asked by Fan_En on June 26, 2014 at 12:48 PM

    i just created my form an hour ago , and now when i tried to login the account again , the website said it was suspended!

     

    i just sent others the url of the form ,and i cant get their reply now!!!

    Page URL:
    http://www.jotform.me/form/41765116432451

    Screenshot
    and
  • Profile Image
    JotForm Support

    Answered by david on June 26, 2014 at 01:42 PM

    Hi,

    Your account was automatically suspended by our phishing filter.  I believe it mistook your form for a login phishing form as it follows the same format as most of them do.  I checked into your form and found this is not the case.  I activated your account and whitelisted your form.  You should no longer have any issues.  Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!