Autoresponder not sending now

  • TallEnglish
    Asked on June 26, 2014 at 5:12 PM

    hi.

    i set up a small form with an autoresponder this morning.

    i tested it a couple times and everything seemed to work beautifully.

    when i told my client it was ready to use, it stopped working beautifully.

     

    please help. i can't figure out why it's now not sending the autoresponder.

    everything looks right.

    it's integrated with our mailchimp - and the data is definitely getting to mailchimp.

    but i'm using the jotform autoresponder function, and that has magically stopped working - OR maybe it's blocked somewhere now??

  • Mike_T Jotform Support
    Replied on June 26, 2014 at 5:24 PM

    Thank you for contacting us.

    There is a 'Clone of Avalanche Email Download' form embedded on the web page, but you do not have the Autoresponder on that form.

    Autoresponder not sending now Image 1 Screenshot 20

    Are you referring to the 'Avalanche Email Download' form? If yes, we can try to test the Autoresponder on it.