What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to access my forms after paying for a subscription upgrade

    Asked by yekcutsmichael on June 26, 2014 at 11:17 PM
    Updated my account paid upgrade upgrade
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    JotForm Founder

    Answered by aytekin on June 27, 2014 at 04:32 AM

    I have just fixed the problem manually. Your account is now upgraded and the problem is fixed.