What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to go back to free account.

    Asked by Jim Crandall  on July 07, 2014 at 09:56 AM

    I upgraded my account last month because I knew I'd have more form users than usual. Now the rush is over, and I'd like to go back to the free account. Can you do that for me?


    please let me know.




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    JotForm Support

    Answered by Welvin on July 07, 2014 at 11:07 AM

    Hi Jim,

    I have cancelled your subscription. Your account will remain Premium until August 8, 2014. You will not be charged again after this period.