What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cc info

    Asked by amandahalliday on July 08, 2014 at 11:23 AM

    I want to collect credit card info through a secure form.    I tried it and got an error.    Is this allowed?

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    JotForm Support

    Answered by Welvin on July 08, 2014 at 12:37 PM


    Unfortunately, we do not allow forms that would capture credit card information using our basic textbox field. It is a risk for your client to submit the Credit Card information as the data will be submitted in Text Format. We also consider it as Phishing, please check our Terms of Use: http://www.jotform.com/terms/.

    You may consider using our Payment Integrations such as Paypal Pro. With Paypal, you can setup if transaction is Authorization Only, meaning, no payment is captured. You will charge the user manually to your Paypal Account Dashboard.