What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm sorry for the trouble caused to you.
I did check your form's notification email alert but did not find any issue with that. You should be receiving the submission emails normally.
Have you checked your spam folder already? Our email server log confirms that the notification emails are being sent to your email inbox. Please see the log here:
/var/log/jotform/email.workers.log:[09/Jul/2014:12:35:25 -0400] Mandrill :: Sent email to email@example.com - MessageID: d31ee9ac3baf4124bfae14a743012162
/var/log/jotform/email.workers.log:[09/Jul/2014:12:36:09 -0400] Mandrill :: Sent email to firstname.lastname@example.org - MessageID: 4b9b59c070cb4c459a39b29688fd76e2
I have cleared your form cache and sent you a test submission. Could you please let us know if your received the email notification or not?
You may also like to sign in to your web mail account and see if the emails are there in any folders.
We will wait for your response.