What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Moving a form

    Asked by theidealounge on July 10, 2014 at 01:01 PM

    Hi - in a previous conversation I was told that I can't open an account for a client using my own address (thus retaining the ability to test the account until I hand it over)

    So the suggestion was that I build a form in my account then move it to their's once I'm done testing.

    But I can't seem to move (import URL) the form without it somehow being tied to my account still. I want it to live on their account, not mine. I want to be able to delete it from mine.

    And re-creating the entire thing is a HUGE hassle...

    How do you suggest I import/move a form to a different account and sever ties with the original?

    Thanks

    different move thanks my account
  • Profile Image

    Answered by theidealounge on July 10, 2014 at 01:12 PM

    Figured it out

    The import url we were using was from the preview and was tying the two forms together

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    JotForm Support

    Answered by Welvin on July 10, 2014 at 01:17 PM

    Hi,

    We can move a form from one account to another. Just please let us know the form URL and make sure that the request would be made using the account that creates the form.

    OR, you can clone it to the other account by following this guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL.

    Thanks

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    JotForm Support

    Answered by Welvin on July 10, 2014 at 01:18 PM

    It's great to know that you've figured it out. Let us know if you need any further assistance.

    Thanks