Moving a form

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    theidealounge
    Asked on July 10, 2014 at 01:01 PM

    Hi - in a previous conversation I was told that I can't open an account for a client using my own address (thus retaining the ability to test the account until I hand it over)

    So the suggestion was that I build a form in my account then move it to their's once I'm done testing.

    But I can't seem to move (import URL) the form without it somehow being tied to my account still. I want it to live on their account, not mine. I want to be able to delete it from mine.

    And re-creating the entire thing is a HUGE hassle...

    How do you suggest I import/move a form to a different account and sever ties with the original?

    Thanks

  • Profile Image
    theidealounge
    Answered on July 10, 2014 at 01:12 PM

    Figured it out

    The import url we were using was from the preview and was tying the two forms together

  • Profile Image
    Welvin
    Answered on July 10, 2014 at 01:17 PM

    Hi,

    We can move a form from one account to another. Just please let us know the form URL and make sure that the request would be made using the account that creates the form.

    OR, you can clone it to the other account by following this guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL.

    Thanks

  • Profile Image
    Welvin
    Answered on July 10, 2014 at 01:18 PM

    It's great to know that you've figured it out. Let us know if you need any further assistance.

    Thanks