What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I cancel my subscription today, when will it take effect?

    Asked by jend@prime-living.com on July 10, 2014 at 04:42 PM

    I am billed around the first of the month each month. If I cancel my monthly service on the tenth of the month (I've already paid for that month), will my account still be able to accept unlimited submissions until the end of the month?

    Submissions billed my account
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    JotForm Support

    Answered by EltonCris on July 10, 2014 at 04:53 PM

    Hi,

    Yes you're correct with that. When you cancel your subscription, you will not be billed again. Your account stays on the Premium plan until your paid period expires which will be on August 05, 2014. After this date, your account will automatically downgrade to free.

    Let us know if you have further questions.

    Regards!

  • Profile Image

    Answered by jend@prime-living.com on July 10, 2014 at 05:19 PM

    Great! Thanks so much for your assistance! Have a wonderful day!