What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Updating subscription

    Asked by TopShowing on July 10, 2014 at 06:13 PM

    If we updated out subscription to Economy Bi-Yearly on Monday, July 7, why are we being threatened with discontinuation of services?

    yearly Updated bi-yearly economy
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    JotForm Support

    Answered by david on July 10, 2014 at 06:35 PM

    Hi,

    I believe I answered your questions in this thread here:

    http://www.jotform.com/answers/402072-Upgrade-not-appearing-Subscription-expiring#1

    If you are still having any issues please let us know and we will be happy to help.

    Thank you for using Jotform!