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Unable to increase the width of the embedded form
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Simon WestAsked on May 18, 2022 at 10:39 PMI'm still unable to change the form width. No matter what I put in the 'width' field, the form is still narrow with scroll bars on our website page. Has anyone else also had this problem? Keen to solve it.
This is a re-post of a comment on The Importance of Form Widths
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KrisAnswered on May 18, 2022 at 11:44 PMJotform SupportHello Simon,
Can you try embedding the form using the iFrame embed code? If the issue persists, please provide us with the URL where the form is located to take a closer look?
For reference: Getting the Form Iframe Code
Thank you.
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Simon_WestAnswered on May 19, 2022 at 01:48 AM
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Patrick_RAnswered on May 19, 2022 at 02:04 AMHello Simon,
May we know on which platform you're trying to embed this form? Also, please pass us the page URL that has this form embedded.
We'll check and get back to you accordingly.
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Simon_WestAnswered on May 19, 2022 at 04:11 AM
...
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BillyAnswered on May 19, 2022 at 04:16 AMJotform SupportHello Simon,
Allow me to check further. I'll reach out again as soon as I have an update. We appreciate your patience and understanding.
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BillyAnswered on May 19, 2022 at 05:10 AMJotform Support
You really shouldn't have any issues embedding the form using the iframe widget. Please confirm what CMS you're using so we can assist you further.
In the meantime, I highly suggest that you try the iframe once again using the code below:
<iframe id="JotFormIFrame-221358128944864" title="Win a ute competition" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/221358128944864" frameborder="0" style=" min-width: 500px; height:539px; border:none;" scrolling="no" > </iframe>
This code will make the width of the form's width to 500px. You can change it to something bigger. We look forward to hearing from you.
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Simon_WestAnswered on May 19, 2022 at 05:47 AM
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BillyAnswered on May 19, 2022 at 05:55 AMJotform Support
Hello,
Thanks for confirming. Please let us know if you need further assistance.
