Unable to increase the width of the embedded form

  • Simon West
    Asked on May 18, 2022 at 10:39 PM

    I'm still unable to change the form width. No matter what I put in the 'width' field, the form is still narrow with scroll bars on our website page. Has anyone else also had this problem? Keen to solve it.

  • KrisLei Jotform Support
    Replied on May 18, 2022 at 11:44 PM

    Hello Simon,

    Can you try embedding the form using the iFrame embed code? If the issue persists, please provide us with the URL where the form is located to take a closer look?

    For reference: Getting the Form Iframe Code

    Thank you.

  • SIXTMarketing
    Replied on May 19, 2022 at 1:48 AM


  • Patrick_R
    Replied on May 19, 2022 at 2:04 AM

    Hello Simon,

    May we know on which platform you're trying to embed this form? Also, please pass us the page URL that has this form embedded.

    We'll check and get back to you accordingly.

  • SIXTMarketing
    Replied on May 19, 2022 at 4:11 AM


    ...

  • Billy JotForm Support
    Replied on May 19, 2022 at 4:16 AM

    Hello Simon,

    Allow me to check further. I'll reach out again as soon as I have an update. We appreciate your patience and understanding.

  • Billy JotForm Support
    Replied on May 19, 2022 at 5:10 AM

    You really shouldn't have any issues embedding the form using the iframe widget. Please confirm what CMS you're using so we can assist you further.

    In the meantime, I highly suggest that you try the iframe once again using the code below:

     <iframe id="JotFormIFrame-221358128944864" title="Win a ute competition" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/221358128944864" frameborder="0" style=" min-width: 500px; height:539px; border:none;" scrolling="no" > </iframe>

    This code will make the width of the form's width to 500px. You can change it to something bigger. We look forward to hearing from you.

  • SIXTMarketing
    Replied on May 19, 2022 at 5:47 AM


  • Billy JotForm Support
    Replied on May 19, 2022 at 5:55 AM

    Hello,

    Thanks for confirming. Please let us know if you need further assistance.