What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I save or keep uploaded files in my email or my FTP?

    Asked by calvindicosta on July 13, 2014 at 10:29 AM

    I left a upload your resume button on my form. but when someone is filling out the form and upload any document or any file, the file is not being sent to me but only the name of the file ...

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    JotForm Support

    Answered by Welvin on July 13, 2014 at 12:59 PM


    The file download link is hyperlinked to the file name. You have to click on it to download. If you need to save files to your FTP server, that is possible by following this guide: http://www.jotform.com/help/177-How-to-Enable-FTP-on-Form-Submissions.

    Let us know if you need any further assistance.