What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you recover a submitted form if it was deleted?

    Asked by briercreekortho on July 14, 2014 at 11:00 AM

    We had a patient complete our form, and it was accidentally deleted without saving as a PDF. Is their a way to recover that form?

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    JotForm Support

    Answered by ashwin_d on July 14, 2014 at 12:04 PM

    Hello briercreekortho,

    I am not sure if I have understood your question correctly.

    Do you mean to say that the form was submitted successfully but the data was accidentally deleted?

    Unfortunately once the submission data is deleted it is not possible to recover it.

    You will have to recover it from the submission emails which you must have received once the user submitted your form.

    Do get back to us if you meant to ask something else.

    Thank you!