What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't see attachment on the submissions

    Asked by jainaba on July 14, 2014 at 09:18 PM

    a couple of my form responses have a pdf attachment. How can I open/view/or download the attachment? 

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    JotForm Support

    Answered by EltonCris on July 15, 2014 at 01:08 AM

    Hi,

    You can download the attachments on the email responses you received after form submission. Or you can open your form submissions page and download the files there.

    Just select the form on your my forms page then click Submissions button above.

    You will be able to view your forms submissions on the next page, find the files and download them there.

    If you need further assistance, let us know.

    Regards!