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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My conditions are not working correctly

    Asked by DerekMurrell on July 15, 2014 at 07:25 AM

    On my Centormail mailmark order form i have 2 conditions:

     

    1) when the user types MMC it displays the relevant parts of the form

    2) when the user types MMF it displays relevant parts of the form

     

    Unfortunately when the user types MMF it only displays 'Your centormail Mailmark pack will be processed free of charge.' but not the rest of the form

     

    Can you help?

     

    Thanks


    Derek

    Screen shot of conditions here http://postimg.org/image/os9a66rvp/

     

    order form style charge thanks
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    JotForm Support

    Answered by KadeJM on July 15, 2014 at 10:49 AM

    I tested your conditions and it appears to be working as you've set it up on my end. You mentioned that some of your users are not seeing this so I am curious to know if you are able to find out what browser|browser version they were having this issue in since it is working from what I can see so far. Is that something you could try to find out from one of your users if possible?

    Test Screenshots for Comparison: