What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secure Form

    Asked by naturaldaterra on July 17, 2014 at 08:35 AM


    Please, I need some help.


    I've shared a secure link of my form in an email marketing, but I didn't know that I had a submission limit to that.

    Now, I tried to modified, but I couldn't.

    What can I do? Can the form migrate to the non-security when the limit expire?

    Please, help me!




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    JotForm Support

    Answered by Welvin on July 17, 2014 at 10:45 AM

    Hi Thiago,

    You've maxed out your SSL Limit so your forms are currently disabled. If you want to take advantage of the free 100 non-secure submissions per month, use our non-secure form instead.

    Your non-secure form should be like this: http://form.jotformz.com/form/41952813867667. You also need to re-embed your form, and from the form embed wizard, do not check the "Secure Form" box:

    I have granted you a one time SSL reset. Your forms should be active now. Again, use our non-secure form URL to have 100 submissions per month.