What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Hide an option by default

    Asked by perfectimijre on July 17, 2014 at 08:56 PM


    I would like my form to hide one of the canvas size options automatically by default instead of displaying them both on the screen until selections are made.  Currently two canvas size options appear on my form I only want one to display but when someone selects rolled canvas or stretched canvas the correct canvas size option appears.  I have it displaying correctly once the individual selects the canvas.     My only problem is it is showing  two canvas size option.  How do I fix this?

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 17, 2014 at 11:40 PM


    I think you made your condition opposite to what you want. The condition should be like the following.

    So when the select canvas in empty or unfilled, the 2nd canvas size remains hidden by default.

    Or if you want to display canvas size depending on the canvas selection, do the following.

    You must include if select canvas is filled so the canvas size field remains hidden by default.

    Hope this helps!