- ffsmAsked on July 19, 2014 at 11:58 PM
Hello, Ive been having a problem ordering using the paypal pro for my forms. After pressing the submit key, the site then shows a Invalid Configuration Screen. I have checked with paypal and made sure all my information was up to date and I hope that you might help my issue to be resolved. I've attached a screen shot showing the error message that I'm getting. Thanks for your help! I use your product often and havent experienced this problem before. Thanks! -Joy
- JotForm SupportjonathanAnswered on July 20, 2014 at 01:17 AM
Are you still having this issue at this time?
When I test submitted the form in your website, I was able to reach the Paypal screen without problem.
I just did not proceed with the actual payment anymore -- but the payment form http://www.jotform.com/41788365267165 is definitely working.
Can you please try testing again on your end using the direct URL of the form -- this one http://www.jotform.com/41788365267165
We will wait for your updated response.