Paypal Pro Difficulty

  • ffsm
    Asked on July 19, 2014 at 11:58 PM

    Hello, Ive been having a problem ordering using the paypal pro for my forms.  After pressing the submit key, the site then shows a Invalid Configuration Screen. I have checked with paypal and made sure all my information was up to date and I hope that you might help my issue to be resolved. I've attached a screen shot showing the error message that I'm getting. Thanks for your help! I use your product often and havent experienced this problem before. Thanks! -Joy

    Jotform Thread 405834 Screenshot
    Page URL: http://foodforthesoulministries.info/death-do-us-part-payment
  • jonathan
    Replied on July 20, 2014 at 1:17 AM

    Hi Joy,

    Are you still having this issue at this time?

    When I test submitted the form in your website, I was able to reach the Paypal screen without problem.

    Paypal Pro Difficulty Image 1 Screenshot 20

    I just did not proceed with the actual payment anymore -- but the payment form http://www.jotform.com/41788365267165 is definitely working. 

    Can you please try testing again on your end using the direct URL of the form -- this one http://www.jotform.com/41788365267165

    We will wait for your updated response.

    Thanks!