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    Cant get booking form working

    Asked by wildking on July 20, 2014 at 03:52 AM

    Cant get booking form http://form.jotform.me/form/41993848123463? working

    When press Submit nothing happens (look Screen shot)

    Click CLEAR FORM / Form will clear but the beneath will not be deleted.

    Item subtotal:  1,100.00

    THB Subtotal:   2,153.52 THB 

    10% Service charge.

    7% Tax.:   381.17 THB   (17.7%)

    Total:   2,534.69 THB

    Page URL:
    http://www.wildkingdomtours.com/PPF_Products_01.html

    Screenshot
    booking form
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    JotForm Support

    Answered by Welvin on July 20, 2014 at 09:41 AM

    The form: http://form.jotform.me/form/41993848123463 is not the same of the embedded form on this page: http://www.wildkingdomtours.com/PPF_Products_01.html

    Anyway, I checked it and could replicate the issue. This is because all the product items are selected by default, meaning, you have to select a quantity in each of the item before you can submit the form. If you don't want to have all the product items as required, uncheck the "Selected by default" option from the wizard:

    This way, you can select a single product item and be able to submit it.

     

    Unchecking this option would hide the Sub-Product options from the payment field. If you want to show the list, you can inject the following custom CSS codes:

    .form-product-item {

    height: auto !important;

    }

     

    Example clone version of your form: http://www.jotformpro.com/form/42004161172944. As you could, the product items are not selected. but the sub-product listings are shown.

    Hope that helps. Let us know if you need further assistance.

    Thanks