What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Radio button to display different fields

    Asked by AlexKotov on July 21, 2014 at 07:50 AM


    I'm creating a form that should allow the visitors of the site to ask me questions about services offered. And I'd like to give them a choice of the way how I will answer their questions - by E-mail or by phone.

    The first field should be 'Your name'. It's simple.

    The second field should be 'How do you want us to reply to you?' It has two radio buttons: 'by E-mail' and 'by phone'. By default, the 'by E-mail' option is selected and therefore third field is 'Your E-mail'. But, if the visitor selects 'by phone', the third field changes to 'Your phone' and 'Your E-mail' field is no more displayed.

    See the pics attached.

    Is it possible to create such thing with JotForm?


  • Profile Image
    JotForm Developer

    Answered by ceren on July 21, 2014 at 08:16 AM

    Hello AlexKotov,

    You can achieve your requirements by applying conditions for Show / Hide fields based on a selection.

    Here is related user guide:

    Smart Forms Using Conditional Logic

    If you need further assistance please let us know.



  • Profile Image

    Answered by AlexKotov on July 21, 2014 at 08:47 AM

    Thank you!

    It works great!

  • Profile Image

    Answered by KadeJM on July 21, 2014 at 09:41 AM

    On behalf of our Developer whom was able to help you here you are very welcome! :0)