How do I un-secure a form?

  • Profile Image
    tshaver
    Asked on July 21, 2014 at 10:05 AM

    Good day,

    I just received this message however none of my forms are secured so I am confused.  

    Can you be more specific?  Which form is secured?  I would like to change it.

    Thank you.

    Dear tshaver, 

    We would like to inform you that your JotForm account has almost reached 10 SSL submissions per month this month. Free accounts are limited to 10 SSL submissions per month. Your forms will be automatically disabled once you reach your allocated quota. 

  • Profile Image
    Welvin
    Answered on July 21, 2014 at 11:14 AM

    Hi,

    The following forms from your account has a few number of submissions:

    http://www.jotform.ca/form/41895029072256 (Starter Company Participant Activity Log )

    http://www.jotform.ca/form/41043632811242 (Starter Company Application 1 )

    http://www.jotform.ca/form/40317890558259 (BACD Client Introduction Form )

    We can't determine which form is using the Secure URL so we'd appreciate if you can give us the webpages where these forms are embedded so we can check.

     

    To use the non-secure form URL, we advise to re-embed your form without checking the "Secure Form" box from the form embed wizard:

    Thanks

  • Profile Image
    tshaver
    Answered on July 21, 2014 at 01:45 PM

    Hi the forms are at these URL's 

     

    http://www.bacd.ca/starter-company-application/

     

    http://www.bacd.ca/bacd-client-form/?preview=true&preview_id=3926&preview_nonce=5f176aabfc

     

    and the link to this form that we send to our clients

    http://form.jotform.ca/form/41895029072256

  • Profile Image
    Welvin
    Answered on July 21, 2014 at 01:54 PM

    The second link is a draft page and I can't view it. Anyway, the form is not using the secure link. I would suggest to just re-embed the form and make sure to do not check the Secure Box as previously advised. I reduced your SSL limit to 5. If the issue persists, please let us know here so we can further check and let our developers know about it if needed. I think our developers should be able to track this.

    Thanks

  • Profile Image
    hsigrist
    Answered on August 17, 2014 at 09:05 PM

    Hi, 

    I', experience the same I'm sure that my form are not using the secure link and I'm check the "Secure Form" box from the form embed wizard now, I used... but not anymore. However I recibe an email that confirm that "My form will be automatically disabled once I reach my allocated quota".

    I can't upgrade (but if I could I would). Please help me... Im a Mathematics teacher in Chile and recibe files from my students from my University.

    Namaste.