Trouble Upgrading

  • Shamele55
    Asked on July 21, 2014 at 5:16 PM

    I'd like to upgrade my account to the $19.95/month plan. When I try upgrading my plan the "Switching Plans in Process" window gets stuck and doesn't go away. 

  • Jeanette JotForm Support
    Replied on July 21, 2014 at 5:26 PM

    Hi

    I've upgraded your account from Premium, your account is now on Economy status.

    Kind regards