my configurable list widget is not working in the live?

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    Asked on July 22, 2014 at 11:27 AM


    My form is working in chrome perfectly but ,

    The configurable list widget is not working with the client (it is not showing the data on editing the form some times or while opening the form also),it is definitely not the problem with the cache and our cache is always cleared .

    we need an urgent response how to avoid this or if i replace the configurable list widget with a normal  2 matrices of text-boxes and check boxes, then how i can make both the matrix tables together as seen like the Configurable list widget's table.

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    Answered on July 22, 2014 at 01:33 PM


    I was able to reproduce your issue and it seems as though the form is just taking quite a while to load based on all the conditions and when it is repopulating the data for the edits.

    Then when I go to edit the submission, it takes quite a long time to load completely but does so after about 5 seconds:

    This could be due to the amount of tables and pictures you have loading with your form.  My advice would be to try another submission with an edit, and wait about 10 seconds before interacting with the form to allow everything to load.

    If the problem still persists, let us know and we will be happy to look into it further.

    Thank you for using Jotform!