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    Not sure why I cannot print my submission today--just getting a message that loading failed

    Asked by dunhamgc on July 23, 2014 at 01:33 PM
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    JotForm Support

    Answered by EltonCris on July 23, 2014 at 02:31 PM


    This doesn't occur on the other browsers like FF or IE so this is most likely a browser specific issue. I was able to reproduce it on Chrome but it only occurs on the initial preview. When you print it again, it started to work normally.

    You can also save it on a PDF file first before printing them.


    Hope this helps. Thanks!