What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Billing: Trying to cancel subscription and delete my account.

    Asked by jpmohr on July 24, 2014 at 08:31 AM

    I am trying to delete my account. How can I do that?


    all the best,


  • Profile Image

    Answered by jedcadorna on July 24, 2014 at 10:29 AM

    Only support teams are allowed to delete an account. Since you wanted to cancel your subscription and delete your account, as per request I have cancelled and deleted your account. Also, I have refunded the full amount that was recently charge to your account.

    Thank you for using Jotform.